Query & Support Centre

This section is a comprehensive FAQ and Support Centre for any questions related to making your property booking.

Please note if you contact us and your question was already answered in our FAQ section we will not be able to reply to you due to the large volume of emails we receive on a daily basis.

You can view your booking online by clicking here.

Queries about Making a Booking

Queries about an Existing Reservation

Credit Card Queries

Room Types Explained