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Query & Support Centre

What is a private room?

A private room is a room where you will need to book the entire room. For example, three persons booking a four-bed private room will need to select and pay for four persons if they wish to have a private room. If you set your preference to private room and there is no private room availability, the website will offer the best alternative available.

Need more help?

Please note that our Customer Support Team will only answer queries that have NOT been dealt with in our 'Query & Support Center'.

If we have not answered your query please contact us and we will do our best to help you.

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