Query & Support Centre

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Do I need to reconfirm before I arrive?

Unless specified on the property detail page, booking conditions and only if you have booked with a debit card. Otherwise no, there is no need to reconfirm prior to your arrival. Your booking confirmation number is adequate confirmation of your booking at your chosen property.

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Please note that our Customer Support Team will only answer queries that have NOT been dealt with in our 'Query & Support Center'.

If we have not answered your query please contact us and we will do our best to help you.

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