Query & Support Centre
You are here:Bookhostels.com Support Centre and FAQ / Queries about Making a Booking / Query & Support Centre
Is the deposit refundable on my arrival?
No, the deposit is taken from your credit card at the time of booking, this is a downpayment and is non refundable.
Need more help?
Please note that our Customer Support Team will only answer queries that have NOT been dealt with in our 'Query & Support Center'.
If we have not answered your query please contact us and we will do our best to help you.
|Diese Buchung erfolgt über Hostelworld.com, einen der weltweit führenden Buchungsservices für Hostels, Herbergen und günstige Hotels. Für Hilfe zur Buchung: Hostelworld.com Support|