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Query & Support Centre
How do I make a booking?
You need a valid credit card or debit card to book online - we accept Visa, Visa Delta, Visa Electron and Mastercard credit cards and Solo, Switch, JCB and Laser debit cards. Your credit card will be charged for a deposit (downpayment) and a booking fee.
Once you have selected your destination, preferred property, number of people and number of nights you will be prompted for your credit card details to confirm your booking. You will receive an on-screen confirmation of your reservation which you should print and bring to the property.
The balance due when you arrive at the property will be clearly displayed on your booking confirmation.
It will always be in the local currency of the property.
Need more help?
Please note that our Customer Support Team will only answer queries that have NOT been dealt with in our 'Query & Support Center'.
If we have not answered your query please contact us and we will do our best to help you.
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