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Query & Support Centre
You are here:Bookhostels.com Support Centre and FAQ / Query & Support Centre
Queries about Making a Booking
Is the deposit refundable on my arrival?
Can I pay with cash on arrival?
Is it safe to use my credit card information on this site?
Do I need a credit card to book?
If I book with a debit card do I have to do anything before arrival?
Can you provide me with contact details of the property before I book?
What is the maximum number of people I can book for and for how long?
I am travelling with young children should I book a bed for them?
Do the properties listed have age restrictions?
Need more help?
Please note that our Customer Support Team will only answer queries that have NOT been dealt with in our 'Query & Support Center'.
If we have not answered your query please contact us and we will do our best to help you.
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