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Query & Support Centre
You are here:Bookhostels.com Support Centre and FAQ / Query & Support Centre
Queries about Making a Booking
I am travelling with young children should I book a bed for them?
Do the properties listed have age restrictions?
Is the deposit refundable on my arrival?
Can I pay with cash on arrival?
Is it safe to use my credit card information on this site?
Do I need a credit card to book?
If I book with a debit card do I have to do anything before arrival?
Can you provide me with contact details of the property before I book?
What is the maximum number of people I can book for and for how long?
Need more help?
Please note that our Customer Support Team will only answer queries that have NOT been dealt with in our 'Query & Support Center'.
If we have not answered your query please contact us and we will do our best to help you.
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